When a bank will not connect

What the messages mean when Zeteo cannot connect to your bank, and what to do next.

Messages you may see

Your bank locked this account due to too many login attempts. Sign in on your bank's own website or app to unlock it. Then try again in Zeteo.
Your bank's extra security check isn't supported yet. Your bank asked for a check that the connection cannot complete. Contact us so we can look into it.
Your bank is no longer supported. Connect a different bank for now.
Your bank data isn't ready yet. Wait a few minutes, then try again.
Your bank connection needs to be re-verified. Reconnect the bank.

Send us a report from the app. Include the name of your bank and the message you saw.

In the app, open Settings and tap Help & Feedback. How to contact support.